Rishab Dharmani from Unsplash
Rishab Dharmani from Unsplash
Rishab Dharmani from Unsplash

User Experience | Research | Product Design

Hello,

I'm Richard, an Experience Designer based in London.

Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.

I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.

​Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.

Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.

I'm currently based in London, happy to work remotely, and always open to international opportunities.

Hello,

I'm Richard, an Experience Designer based in London.

Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.

I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.

​Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.

Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.

I'm currently based in London, happy to work remotely, and always open to international opportunities.

Hello,

I'm Richard, an Experience Designer based in London.

Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.

I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.

​Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.

Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.

I'm currently based in London, happy to work remotely, and always open to international opportunities.

Services

Research

Research

Research

Workshops

Workshops

Workshops

User Testing

User Testing

User Testing

Interviews

Interviews

Interviews

Surveys

Surveys

Surveys

Questionnaires

Questionnaires

Questionnaires

Competitor/Comparator Reviews

Competitor/Comparator Reviews

Competitor/Comparator Reviews

Analytics

Analytics

Analytics

Expert Reviews

Expert Reviews

Expert Reviews

Field Research

Field Research

Field Research

Ethnographic Studies

Ethnographic Studies

Ethnographic Studies

Design

Design

Design

Storyboards

Storyboards

Storyboards

Personas

Personas

Personas

User Journey Mapping

User Journey Mapping

User Journey Mapping

Customer Experience Mapping

Customer Experience Mapping

Customer Experience Mapping

Information Architecture

Information Architecture

Information Architecture

Sketching/Concept Design

Sketching/Concept Design

Sketching/Concept Design

Wireframes

Wireframes

Wireframes

Prototyping

Prototyping

Prototyping

Service Models/Blueprints

Service Models/Blueprints

Service Models/Blueprints

Inquiries,
questions, or assistance