Hello,
I'm Richard, an Experience Designer based in London.
Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.
I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.
Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.
Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.
I'm currently based in London, happy to work remotely, and always open to international opportunities.
Hello,
I'm Richard, an Experience Designer based in London.
Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.
I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.
Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.
Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.
I'm currently based in London, happy to work remotely, and always open to international opportunities.
Hello,
I'm Richard, an Experience Designer based in London.
Over 12 years experience across the full UX life-cycle, from research, design and build projects to more CX and service design roles.
Lots of agency experience, as well as travel, automotive, telecoms, FMCG, nonprofit, finance, SaaS, and startups.
I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.
Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.
Outside of work you'll find me tinkering with various side-projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.
I'm currently based in London, happy to work remotely, and always open to international opportunities.
Services
Research
Research
Research
Workshops
Workshops
Workshops
User Testing
User Testing
User Testing
Interviews
Interviews
Interviews
Surveys
Surveys
Surveys
Questionnaires
Questionnaires
Questionnaires
Competitor/Comparator Reviews
Competitor/Comparator Reviews
Competitor/Comparator Reviews
Analytics
Analytics
Analytics
Expert Reviews
Expert Reviews
Expert Reviews
Field Research
Field Research
Field Research
Ethnographic Studies
Ethnographic Studies
Ethnographic Studies
Design
Design
Design
Storyboards
Storyboards
Storyboards
Personas
Personas
Personas
User Journey Mapping
User Journey Mapping
User Journey Mapping
Customer Experience Mapping
Customer Experience Mapping
Customer Experience Mapping
Information Architecture
Information Architecture
Information Architecture
Sketching/Concept Design
Sketching/Concept Design
Sketching/Concept Design
Wireframes
Wireframes
Wireframes
Prototyping
Prototyping
Prototyping
Service Models/Blueprints
Service Models/Blueprints
Service Models/Blueprints
Inquiries,
questions, or assistance
Phone: +44 (0)7950273554
Phone: +44 (0)7950273554
Phone: +44 (0)7950273554